Job for Vacancy Customer

We are seeking friendly, professional, and service-oriented Customer Service Agents to join our airport operations team. You will be the first point of contact for passengers, ensuring a smooth and welcoming travel experience.

Key Responsibilities

Greet passengers and provide assistance with check-in, boarding, and flight information

Handle inquiries regarding flight schedules, gates, and airport facilities

Assist passengers with special needs, including wheelchair assistance and unaccompanied minors

Coordinate with airline and security teams for smooth passenger flow

Manage baggage claims and lost & found procedures

Address and resolve passenger concerns in a professional and timely manner

Maintain compliance with airport safety and security regulations